Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

If you see error 0x82d60003, you need to use an Xbox-compatible accessory.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

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Learn how to use and install mobile apps on your Windows 11 PC with the Windows Subsystem for Android™.

Support for Windows 10, Office 2016 and Office 2019 has ended on October 14, 2025. Learn more about your options for Windows 10 or for Office.

Find help and support content for Microsoft Phone Link. Learn time-saving tips and explore how you can use Phone Link to stay productive.

This means that there might be a problem with the Xbox service, or that there’s an issue with the item you’re trying to launch. Try the solutions below to resolve the issue, depending on the device you’re using.

Find out more about how to use third-party extensions in the Xbox app for Windows PC, such as Riot Games, EA Play, Ubisoft Connect, and Blizzard's Battle.net.

How to manage your mobile device on your PC? Now you can link and manage your mobile devices directly from your PC. This link between your Android device and PC provides instant access to your mobile device with just a few simple steps. The following are required for this to work: A PC running Windows 11. An Android device running Android 10 or later. Your phone and PC both need to be ...