Download information about Microsoft's Limited Hardware Warranty, Protection Plan, and Services terms and conditions. Select a country or region In the table below, select the country or region where you purchased your device.

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Learn how to fix error PI101 so you can update your payment information on your Xbox One console.

Learn how to protect your PC, identity, and data from tech support scams.

Learn how to manage your Microsoft 365 subscription and billing if you purchased it through a third-party retailer.

Find out how to request a replacement for your Xbox controller.

If you get an email from Microsoft account team and the email address domain is @accountprotection.microsoft.com, it is safe to trust the message and open it. Microsoft uses this domain to send email notifications about your Microsoft account. These notifications can include security codes for two-step verification and account update information, such as password changes. You can check the ...

Learn how to update your Xbox console offline with step-by-step instructions and troubleshooting tips.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...