When you see unexpected charges from Microsoft in a statement from your bank, credit card, or any other payment provider, we want to help you resolve your question as quickly as possible.

Chat online or request a call if available. Accessible help and resources to get your Xbox questions answered.

Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.

How to use virtual card numbers to keep your debit and credit cards secure when making purchases online with Microsoft Edge.

Learn how to charge your Xbox Elite Wireless Controller Series 2 using a USB-C cable or charging dock.

Sign in to Microsoft Teams Free on any supported device using your Skype credentials and your contacts and chats will automatically be transferred. You will also receive a notification in the Skype app prompting you to take action to migrate your data.

When a recipient opens the vCard attachment (.vcf file) that is received in a message, a contact form opens, displaying the contact information. You can click and save a .vcf file that you receive, adding it directly to your Outlook contacts, saving all the information.

Sign in to Microsoft Teams Free on any supported device using your Skype credentials and your contacts and chats will automatically be transferred. You will also receive a notification in the Skype app prompting you to take action to migrate your data.

Sign in to microsoft365.com, and in the App Launcher in the top left corner, and select OneDrive. You can also sign in directly to onedrive.com. Use OneDrive on your desktop. If you have Windows 11, the OneDrive desktop app is already available.

To sign up for Microsoft Teams Free, all you need is a Microsoft account. If you are using Skype, OneDrive, Outlook.com, or Xbox Live, then you already have one.