Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

If you pre-ordered a game and want to cancel, you can do so up to 10 days before the game launches at: Order history. After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store.

How to earn Microsoft Rewards points. It’s easy to rack up Microsoft Rewards points and earn your way toward great rewards like gift cards, movies, games, nonprofit donations, and more. Stay signed in with your Microsoft account and you'll earn points for doing the things you already do.

Open the Xbox app on your Windows device. Select your gamerpic, and then select View profile. Scroll down to Achievements, and then select a game to see its achievement details. Choose a secret achievement from the list, and then select Reveal to show more info.

兑换礼品卡和充值码以进行 Xbox 购买和延长 Xbox 订阅。 代码的长度为 25 个字符，包括数字和字母，并且采用横竖 5 个字符的 5x5 格式。 代码可以是你从 Microsoft 或受信任的零售商处购买的数字卡或物理卡。

你还可以获得常年技术支持和 1 TB 的云存储空间来存储文件和照片，无需额外付费。. 使用 Microsoft 365 家庭版最多可以向订阅添加 5 个额外人员。. 如果你认为现在不需要桌面应用的全部功能，但想要Microsoft 365 家庭版或个人版 计划附带的额外云存储和电子邮件 ...

如果你从第三方零售商（如 Amazon、Apple、Best Buy 或 Google Play）购买了 Microsoft 365 订阅，请直接与他们联系以管理你的订阅和计费。 Microsoft 无法取消或帮助打开或关闭第三方零售商所售订阅的定期计费。

登录到 Word、Excel、PowerPoint 或 OneNote 时，请使用与 Microsoft 365 订阅关联的 Microsoft 帐户，或者与Microsoft 365 商业版一起使用的工作或学校帐户。