How to investigate a billing charge from Microsoft
Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...
Applies To:
Microsoft account dashboard
如何透過 Xbox 使用 Discord | Xbox Support
使用 Xbox 主機、行動應用程式或電腦瀏覽器應用程式設定 Discord,以便您可以使用語音通道。
更改 Xbox 订阅 | Xbox Support
降级订阅: Game Pass Ultimate 和 Game Pass Premium 可以降级到较低级别的订阅。 降级时,不会立即收费。 你当前的订阅将持续到下一个续订日期,然后变更为新订阅等级,并在该日期收取新订阅费用。
查看你的 Microsoft Store 订单历史记录 | Microsoft Support
选择“ 付款 & 计费 > 订单历史记录 ”,然后在 “精简” 下,选择所需的订单和日期范围。 查找状态为“ 已完成 ”或“ 兑现 ”的付费。 状态为“ 正在进行 ”的付费尚未发布到支付选项。 若要打印发票,请从所需订单中选择“ 订单详细信息 ”,然后选择“ 打印 ”。 你还可以使用浏览器中的 ...
Applies To:
Microsoft account dashboard
Send an email message with a follow-up reminder in Outlook
Messages you send can be flagged to alert you, or the recipient, that action is required. Flag for yourself You're sending a message that requires a response. You want to make sure you don't forget about the request, and you get the information you need. A flag to yourself lets you know that you asked others for a response. By adding a flag, you'll see a to-do item in Tasks and the Tasks peek ...
Applies To:
Outlook for Microsoft 365, Outlook 2024, Outlook 2021, Outlook 2019, Outlook 2016, Office for business, Office 365 Small Business
数字游戏购买退款条款 | Xbox Support
价值声明 在 Microsoft,我们了解到有时无法按计划购买数字游戏产品。 如果发生这种情况,您可以放心,我们将公平对待,倾听您的疑虑,如果需要,我们会协助您申请退款。 我们致力于清楚地传达我们的政策,并使我们的流程简单易懂。 您的反馈意见可帮助我们不断提升游戏体验。 让我们知道 ...
How to recover a hacked or compromised Microsoft account
Learn how to recover a hacked or compromised account, what to do next, and how to prevent your account from being compromised in the future.
Applies To:
Outlook.com
如何在 Xbox 上使用 Discord | Xbox Support
Discord 现在可与 Xbox 主机本机配合使用,以便可以在主机上玩游戏时从 Xbox 连接到 Discord 语音频道。 使用以下步骤将 Discord 与 Xbox 关联,并在 Discord 上与好友聊天。 需要记住的事项:
为什么我无法购买 Xbox 订阅? | Xbox Support
如果你在尝试购买 Xbox 订阅时遇到问题,你可能已经有一个已暂停的订阅。 如果是这样,必须先支付欠费,然后才能购买另 ...
Redeem a gift card or code to your Microsoft account
Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.
Applies To:
Microsoft account dashboard