Learn how to request refunds for games, apps, or subscriptions purchased through Xbox and get assistance with your orders.

如何兑换礼品卡、Xbox 下载代码或令牌 Microsoft和 Xbox 礼品卡、下载代码和令牌的工作方式相同：一旦兑换到Microsoft帐户，即可在 Windows 或 Xbox 上的 Microsoft Store 在线商店 花费余额，并且可以获取最新应用、游戏、电影和电视节目的下载。 在某些国家或地区，你还可以购买 Surface、Xbox 和配件。

Learn how to request refunds for Xbox purchases, including eligibility requirements and the process for submitting a refund request.

Find solutions for Xbox account and profile issues, manage settings, and get support for your Xbox experience.