How to investigate a billing charge from Microsoft
Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...
Applies To: Microsoft account dashboard
Protect yourself from phishing | Microsoft Support
Phishing (pronounced: fishing) is an attack that attempts to steal your money, or your identity, by getting you to reveal personal information -- such as credit card numbers, bank information, or passwords -- on websites that pretend to be legitimate. Cybercriminals typically pretend to be reputable companies, friends, or acquaintances in a fake message, which contains a link to a phishing ...
Xbox payment error messages and codes | Xbox Support
Get an error message or error code when making a purchase on Xbox? Find out what they mean.
Error XBOS3004 occurs when redeeming a code on Xbox One or Xbox.com
Learn what to do if you get error XBOS3004 when you try to redeem a code you purchased on Xbox One or Xbox.com.
Getting refunds for your purchase | Xbox Support
Learn how to request a refund for a purchase from the Xbox Store.
Redeem a gift card or code to your Microsoft account
Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.
Applies To: Microsoft account dashboard
A subscription notice appears when I open a Microsoft 365 application
Restore full use to Office after you get a notice to renew, activate, or update license.
Applies To: Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Project Online Desktop Client, Publisher for Microsoft 365, Excel 2024, Word 2024, Outlook 2024, PowerPoint 2024, Access 2024, OneNote 2024, Project Professional 2024, Project Standard 2024, Visio Professional 2024, Visio Standard 2024, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, OneNote 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Microsoft 365 for home, Office 365 Small Business, Microsoft 365 admin, InfoPath 2013, InfoPath Filler 2013
Subscription inactivity FAQ | Xbox Support
Learn what happens if you don't use your Xbox subscription and it becomes inactive, and how you can cancel or reactivate that subscription.
Get more help | Xbox Support
Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.
Storage settings in Windows - Microsoft Support
Learn about storage settings in Windows and how reserved storage works to conserve disk space for temporary files, caches, and other files.