In the upper left corner of the window, select the app launcher > All apps > SharePoint Tip: If you don't see the SharePoint app under All apps, use the Search box near the top of the window to search for SharePoint.

Important: You don't need to remove old security information unless there is an account security risk (e.g. someone else has access to your old mailbox).

That verification method isn’t working right now: Sometimes the block may be tied to the verification method you are using.Try using another verification method connected to your account. For example, if you are using SMS to verify yourself and are hitting a block, try using an alternate email that is connected to the account to receive your authorization code.

Tips: While signing in, select Yes at the "Stay signed in?" prompt if you want to go straight to your mailbox next time (not recommended for shared computers). Alternatively, check the "Don't show this again" box and select No to be prompted for your password each time.. If you can't sign in, or have forgotten your username or password, use our sign-in troubleshooter.

Note: The steps to install the 2019, 2016, or 2013 versions of Office Professional Plus, Office Standard, or a stand-alone app such as Word or Project might be different if you got Microsoft 365 through one of the following: Microsoft Workplace Discount Program (formerly known as Home Use Program): If you bought Microsoft 365 for personal use through your company, see Install Office through ...

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Click Verify next to your email address, and then click Send email.

Add your work or school account. On your computer, note the Code and Url information on the Configure mobile app page.Keep this page open so you can see the code and URL.

Note: If you don't see the Additional security verification page, it's possible that your administrator has turned on the security info (preview) experience.If that's the case, you should follow the instructions in the Set up security info to use an authenticator app section. If that's not the case, you will need to contact your organization's Help Desk for assistance.

Get help with signing in, changing passwords, creating and sending mail, deleting mail, creating folders, and more in Outlook on the web.