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There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

If you want to track your Microsoft Rewards order after you redeem an award, sign in to the Rewards page with your Microsoft account, select Redeem and then select Order history. On the Order history page, find your order and then look under Status. Open Rewards dashboard.

When you sign up for a Microsoft account or add an email address to your account, we automatically send a request to that email for you to verify that we have the right address. To finish the process, just follow the verification link in the email.

Find it. To get to This PC in Windows 10, open File Explorer from the taskbar and select This PC in the left pane.. Pin it to Start. If you want This PC to show up in your Start menu, open File Explorer, right-click (or press and hold) This PC in the left pane, and then select Pin to Start. Now, there's a This PC tile on the Start menu.

Find out how to change your Xbox gamertag through a browser, on your Xbox console, or your Windows device.

How to stay safe with a genuine Office license. Note: If you already bought genuine Office, but haven't installed it yet, make sure you Uninstall the counterfeit version of Office first. If you already installed genuine Office, uninstall both versions and then reinstall the genuine version.

We updated new Xbox gamertags to support a 12-character max, Unicode-based name of your choice, with an auto-generated suffix if the gamertag is shared. We offer 13 different alphabets for gamers, which support more than 200 languages worldwide. Note Existing gamertags remain unchanged with no suffix. No action is necessary unless you want to ...

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