If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

If you want to track your Microsoft Rewards order after you redeem an award, sign in to the Rewards page with your Microsoft account, select Redeem and then select Order history. On the Order history page, find your order and then look under Status. Open Rewards dashboard.

Request an Xbox controller replacement. If your controller isn’t working and needs replacing, enter the controller’s serial number at the bottom of this page. You can find the serial number inside the battery compartment, below the barcode.

For Microsoft 365 Family or Personal subscriptions: Select Install premium Microsoft 365 apps and follow the prompts to install or reinstall the desktop apps. On the Microsoft 365 subscription tab, select Manage. From here you can: Renew your subscription with a prepaid code or card. Learn more.

Game Pass subscriptions are available for use on Xbox Series X|S, Xbox One, PC, and your mobile device. Xbox Game Pass Ultimate works on console, mobile device, and PC, and includes multiplayer gaming. For more info about other Game Pass offers, visit: PC Game Pass FAQ. All about Xbox Game Pass Ultimate.

Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

兌換禮品卡與代碼，以購買 Xbox 並擴充您的 Xbox 訂閱。. 代碼的長度為 25 個字元 (包含數字和英文字母)，並採用 5x5 格式，即以五個字元為一組，共五組。. 代碼可以是您向 Microsoft 或信任的零售商購買的數位或實體卡片。. 如果您的帳戶有未付餘額，或是付款 ...

You might get this message for one of these reasons: There was a problem with OneDrive. Try to upload the file again. The connection to OneDrive was lost during the file transfer, or you weren't signed in to OneDrive. Sign in to OneDrive with your Microsoft account, and then try to upload the file again.