Returning items you bought from Microsoft for exchange or refund. If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a ...

Learn how to install, reinstall, or activate Microsoft 365 or Office 2019 on a PC or Mac.

Avoid and report Microsoft technical support scams. Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.

All about the Xbox app for Windows. Minecraft. How to install or uninstall a PC game. PC Game Pass FAQ. Get to know Game Bar on Windows. Game-specific help for Windows 10/11. Cross-network play on Windows devices and Xbox consoles. How to use cloud gaming. Use Game Bar to capture game clips and screenshots on Windows.

尝试在 Xbox 主机上进行购买时看到以下错误消息：. 已阻止您的账户在 Microsoft Store 中进行购买。. 有关详细信息，请转到 Xbox.com/PurchaseBlock. 这可能意味着：. Xbox 服务暂时出错。. Microsoft 帐户的隐私和在线安全设置正在阻止您进行购买。. 您的 Xbox One 主机或 ...

There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

下面介绍 Xbox Game Pass 订阅者如何将其 Game Pass 订阅权益扩展给朋友和家人。. 在家：将你的主要 Xbox（如果有多个）设为常用 Xbox，这会让使用其档案登录该主机的任何人都能够使用你的 Game Pass 订阅。. 常用 Xbox 和游戏共享的工作原理.

A Subscribed badge means a Microsoft 365 subscription such as Microsoft 365 Family or Personal is already associated with your account and you can access many of your subscription benefits including installing the desktop apps.

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解决方案 3：启用我的常用 Xbox. 如果你会定期使用此 Xbox 主机，请将其设为你的常用 Xbox，以便离线玩你拥有的游戏。. 有关如何将主机设为常用 Xbox 的信息，请参阅 指定常用 Xbox 。.