For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

Avoid and report Microsoft technical support scams. Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.

There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

You can create either a new Outlook.com email address or add an address that you already have. Then, select Add alias. After you’re returned to the previous screen, select Verify, and then follow the instructions that are provided. Or, select Add phone number.

How to redeem a code on Xbox Series X|S and Xbox One. Press the Xbox button to open the guide, and then select Store. Press the View button to open the side menu, and then select Redeem. Enter the 25-character code, select Next, and then follow the prompts.

How to make PC games work better. Troubleshoot game audio or video issues on Windows. Troubleshoot gameplay, performance, and stability issues on a Windows device. How to get software and driver updates for Windows devices. Optimize available storage by customizing game installations.

How to earn Microsoft Rewards points. It’s easy to rack up Microsoft Rewards points and earn your way toward great rewards like gift cards, movies, games, nonprofit donations, and more. Stay signed in with your Microsoft account and you'll earn points for doing the things you already do.

We've put together this article to describe fixes for the most common problems. Your Azure Active Directory (Azure AD) organization can turn on two-step verification for your account. When two-step verification is on, your account sign-in requires a combination of the following data: Your user name. Your password.

If you want to track your Microsoft Rewards order after you redeem an award, sign in to the Rewards page with your Microsoft account, select Redeem and then select Order history. On the Order history page, find your order and then look under Status. Open Rewards dashboard.

這些數位遊戲購買的退款條款涵蓋 Microsoft Store 的數位遊戲方案、Xbox 應用程式 (不含電影和電視應用程式)、數位化的遊戲搭售方案，以及數位耐久性和消耗性的遊戲方案, 無論是透過 Xbox 主機裝置或僅限於您的電腦提供 (統稱「數位遊戲產品」) 提供，例如遊戲季 ...