Avoid and report Microsoft technical support scams. Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.

We've put together this article to describe fixes for the most common problems. Your Azure Active Directory (Azure AD) organization can turn on two-step verification for your account. When two-step verification is on, your account sign-in requires a combination of the following data: Your user name. Your password.

There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

Use the Xbox mobile app, the Xbox Game Pass app, or the Microsoft Store on PC to remotely install games—so your games are ready when you are. Here’s how to get your console and Windows device ready for installations that you’ll be able to start from your phone or mobile device.

如果在电脑上安装或更新游戏服务时遇到问题，或者你注意到电脑版 Xbox 应用启动时缺少内容，则可能需要下载并运行适用于电脑的游戏服务修复工具。. 注意 在某些情况下，你可能无法运行游戏服务修复工具，除非你在电脑上以本地管理员身份登录。. 当 Windows ...

Change from a 32-bit version to a 64-bit version or vice versa. Activate Windows. Fix Bluetooth problems in Windows. Learn how to install, reinstall, or activate Microsoft 365 or Office 2019 on a PC or Mac.

如果无法在 Windows 10 上连接到 Xbox 多人游戏，请转到“设置”>“游戏”>“Xbox 网络”。. 查找“NAT 类型”。. 如果状态显示“Teredo 无法获得资格”，则意味着电脑无法获得 Teredo IP 地址。. Windows 11. 如果在 Windows 11 上遇到类似问题，请执行以下操作：. 选择设备或 ...

软件只授予使用许可，而非出售 。 除非依据单独协议您具有商业使用之权利，否则您只能将 Word 、 Excel 、 PowerPoint 和 OneNote 用于个人、非商业用途。

New Outlook for Windows. You can use drag and drop to open email messages saved with the extension .eml, .msg, .oft in new Outlook for Windows. Note: You must have an active Internet connection to open these file types.

You can download files and folders from Microsoft OneDrive, or from SharePoint in Microsoft 365, SharePoint Server Subscription Edition, or SharePoint Server 2019 to your computer with just a few clicks. Note: If you're downloading regularly from a Shared folder, you can add and sync shared folders to your own OneDrive.