There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

Sending a message. If you haven't already set up messages, do the following: On your PC, in the Phone Link, select Messages. To start a new conversation, select New message. Enter the name or phone number of a contact. Select the person you want to send a message to.

Chat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft 365 Family subscription, get questions answered from anywhere via chat or request to receive a call back from one of our technical support experts.

To sign into your Microsoft account with a passkey, follow these steps whenever you get a sign-in prompt. Choose Sign-in options, or Other ways to sign in. Select Face, Fingerprint, PIN, or security key. Select your passkey from the list available.

You can resolve problems with Microsoft Authenticator by checking the tips in this article and reviewing some of the known errors. Tips: If you're using mobile data, try switching to Wi-Fi and vice-versa. Make sure Airplane mode is off.

For Business users: To find a customer service phone number in your country, please click a region and find your country. Note: Support cases for Surface devices may only be initiated online.

Outlook.com、Hotmail、Live、または MSN のメール アカウントにサインインできない場合、サインインまたはサインアウトする方法がわからない場合は、次の解決方法を試してみてください。.

Hotmail が Outlook.com になりました。. サインインして、Outlook.com、Hotmail、Live、または MSN メール アカウントにアクセスする方法について説明します。.