Start by running the automated audio troubleshooter in the Get Help app. Get Help automatically runs diagnostics and takes the correct steps to fix most audio issues. Open Get Help. If the Get Help app is unable to resolve your sound or audio issue, try the possible solutions listed: Windows 11 Windows 10. 1.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems. It is periodically updated based on customer feedback to help you make the most of your Windows PC.

Windows logo key + S. Opens Search. Windows logo key + E. Opens File Explorer. Alt + Tab. Opens Task Switcher, moving forward with each press of Tab, switching to that window on release. Shift + Alt + Tab. Opens Task Switcher, moving backward with each press of Tab, switching to that window on release.

Find out how to submit a request for a refund for a purchase of digital Xbox content.

TPM 2.0 is used in Windows 11 for a number of features, including Windows Hello for identity protection and BitLocker for data protection. In some cases, PCs that are capable of running TPM 2.0 are not set up to do so. If you are considering upgrading to Windows 11, check to ensure TPM 2.0 is enabled on your device.

Manage your Xbox subscription. Game Pass Ultimate or a supported free to play game is required for cloud gaming. See what else you can do to get the most out of your subscription.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more

Create Windows 11 installation media. On the Windows 11 software download page , select Create tool now and follow the instructions to install Windows 11. Warning: Microsoft recommends against installing Windows 11 on a device that does not meet the Windows 11 minimum system requirements.

If your device is missing, and you've signed in to it with your Microsoft account, you might be able to find it. To find or fix your device: Sign in to account.microsoft.com/devices. Find the device you want to find, then select Show details. Either select Find my device.