We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.

How to earn Microsoft Rewards points. It’s easy to rack up Microsoft Rewards points and earn your way toward great rewards like gift cards, movies, games, nonprofit donations, and more. Stay signed in with your Microsoft account and you'll earn points for doing the things you already do.

If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

Learn more about our Xbox subscription refund policy. You can receive a refund within 30 days of your initial purchase or before your first recurring billing date (whichever is sooner) by canceling your subscription in the steps that are outlined in the section “Canceling a subscription.”.

For more on freeing up space on your PC, see Free up drive space in Windows. Learn how to run a disk cleanup in Windows including deleting temporary and system files to free up disk space.

In the Microsoft Store app: Close the Store app and reopen it, then try your purchase again. If that doesn't work, try to make your purchase from the Store using a web browser. Microsoft Store. If none of these solutions work, wait 24 hours and then try making the purchase again.

Windows logo key + S. Opens Search. Windows logo key + E. Opens File Explorer. Alt + Tab. Opens Task Switcher, moving forward with each press of Tab, switching to that window on release. Shift + Alt + Tab. Opens Task Switcher, moving backward with each press of Tab, switching to that window on release.

Game Pass Ultimate or a supported free to play game is required for cloud gaming. See what else you can do to get the most out of your subscription.

With the Phone Link, you can instantly access the Android apps installed on your mobile device right on your PC. Using a Wi-Fi connection, Apps allows you to browse, play, order, chat, and more — all while using your PC’s larger screen and keyboard.

若要将资金或付款信息添加到应用上的成员帐户，请执行以下操作：. 在移动设备上打开 Xbox 应用。. 选择要在主屏幕上管理其支出的成员。. 或者选择“设置”，然后选择成员的帐户。. 在“支出”下，选择“请求购买”游戏。. 在“Microsoft 帐户余额”下，选择 ...