Request a refund for digital games | Xbox Support
We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.
Fix Bluetooth problems in Windows - Microsoft Support
If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.
Manage your Microsoft 365 subscription or Office product
For Microsoft 365 Family or Personal subscriptions: Select Install premium Microsoft 365 apps and follow the prompts to install or reinstall the desktop apps. On the Microsoft 365 subscription tab, select Manage. From here you can: Renew your subscription with a prepaid code or card. Learn more.
Applies To:
Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel for Microsoft 365 for Mac, Word for Microsoft 365 for Mac, Outlook for Microsoft 365 for Mac, PowerPoint for Microsoft 365 for Mac, OneNote for Microsoft 365 for Mac, Word for the web, OneNote for the web, PowerPoint for the web, Excel 2021, Word 2021, Outlook 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2021 for Mac, Word 2021 for Mac, Outlook 2021 for Mac, OneNote 2021 for Mac, Office 2021 for Mac, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2019 for Mac, Word 2019 for Mac, Outlook 2019 for Mac, PowerPoint 2019 for Mac, OneNote 2019 for Mac, Office 2019 for Mac, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, Microsoft 365 admin, Outlook on the web, Word Web App, Microsoft account dashboard, New Outlook for Windows
分享 Xbox Game Pass 订阅 | Xbox Support
下面介绍 Xbox Game Pass 订阅者如何将其 Game Pass 订阅权益扩展给朋友和家人。. 在家：将你的主要 Xbox（如果有多个）设为常用 Xbox，这会让使用其档案登录该主机的任何人都能够使用你的 Game Pass 订阅。. 常用 Xbox 和游戏共享的工作原理.
Update Windows - Microsoft Support
In Windows 11, you decide when and how to get the latest updates to keep your device running smoothly and securely. To manage your options and see available updates, select Check for Windows updates. Or select Start > Settings > Windows Update . Here's some other info you might be looking for:
批准家庭成员的购买和资金 | Xbox Support
在 Xbox 家长设置应用上. 若要将资金或付款信息添加到应用上的成员帐户，请执行以下操作：. 在移动设备上打开 Xbox 应用。. 选择要在主屏幕上管理其支出的成员。. 或者选择“设置”，然后选择成员的帐户。. 在“支出”下，选择“请求购买”游戏。. 在 ...
如何更改用户帐户名称 - Microsoft 支持
如何更改用户帐户名称. Windows 设备上的用户帐户名称显示已登录 Microsoft 帐户或工作/学校帐户的名称。. 若要更改登录的用户，请选择任务栏上的 “开始” 按钮。. 然后选择帐户名称图标或图片以查看可切换到的用户列表。. 选择要切换的其他用户。.
更改你的 Xbox 玩家图片 | Xbox Support
你可以随时使用 Xbox 应用移动版更改你的玩家图片。. 从 Xbox 玩家图片库中进行选择，或直接从移动设备添加你自己的图像。. 在 Xbox 应用的底部菜单中选择你的玩家图片以访问“档案”选项卡。. 选择屏幕顶部你的玩家图片旁边的编辑图标。. 请执行下列操作 ...
OneDrive 存储空间套餐（按国家/地区） - Microsoft 支持
OneDrive 存储空间套餐（按国家/地区）. 选择要查看其可用存储空间套餐的国家/地区。. 请注意，如果你已具有 OneDrive订阅，则无法查看不同国家/地区中的价格。. 如果下方未列出你所在的国家或地区，请访问 Microsoft Store ，查看向你提供的产品。. 如需有关存储 ...
Applies To:
Office.com, OneDrive (home or personal)
保护玩家免受市场盗窃和诱骗 | Xbox Support
Xbox 网络上的市场盗窃情况有哪些示例？. 市场盗窃的示例包括: 从非法第三方网站购买或兑换游戏内容或代码. 声称成功兑换的代码无法从 Xbox 支持获取其他内容或资金. 滥用 Microsoft 退款策略，或通过向你的银行或金融机构申请“退单拒付”以规避退款政策. 在 ...