Request a refund for digital games | Xbox Support
We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.
Download and install or reinstall Microsoft 365 or Office 2021 on a PC ...
From the Microsoft 365 home page select Install apps. Select Install (or depending on your version, Install apps> ). From the home page select Install apps (If you set a different start page, go to aka.ms/office-install .) For Microsoft 365 operated by 21 Vianet go to login.partner.microsoftonline.cn/account.
Applies To:
Office 2021, Office 2021 for Mac, Office 2019, Office 2019 for Mac, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Admin, Microsoft 365 for Mac, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin
Updating to the latest version of Skype - Microsoft Support
If you're unable to update, you can also sign in to Skype on a supported device . We'll take you through the process of installing the latest version of Skype. We’re continually releasing updates to our application, based on customer feedback. Check out What's New in the latest updates for Skype on desktop and mobile .
Microsoft account security info & verification codes
Sign in to the Advanced security options page of your Microsoft Account. Select Add a new way to sign in or verify then choose how you would like to receive security codes. Note: VOIP numbers cannot be added as a way to sign in or get verification codes. We'll send a security code to the new number or email to confirm.
Applies To:
Microsoft account dashboard
批准家庭成员的购买和资金 | Xbox Support
若要将资金或付款信息添加到应用上的成员帐户，请执行以下操作：. 在移动设备上打开 Xbox 应用。. 选择要在主屏幕上管理其支出的成员。. 或者选择“设置”，然后选择成员的帐户。. 在“支出”下，选择“请求购买”游戏。. 在“Microsoft 帐户余额”下，选择 ...
Xbox payment error messages and codes | Xbox Support
Select Payment & billing, and then select Payment options.; Under Payment methods, select the payment method you tried to use to make the purchase.. For credit cards, debit cards, and direct debit, do the following: Select View or edit card and adjust the billing address as needed.; Select Save when finished.; For PayPal, do the following: If the email address is incorrect for your PayPal ...
Manage your Microsoft 365 subscription or Office product
For Microsoft 365 Family or Personal subscriptions: Select Install premium Microsoft 365 apps and follow the prompts to install or reinstall the desktop apps. On the Microsoft 365 subscription tab, select Manage. From here you can: Renew your subscription with a prepaid code or card. Learn more.
Applies To:
Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel for Microsoft 365 for Mac, Word for Microsoft 365 for Mac, Outlook for Microsoft 365 for Mac, PowerPoint for Microsoft 365 for Mac, OneNote for Microsoft 365 for Mac, Word for the web, OneNote for the web, PowerPoint for the web, Excel 2021, Word 2021, Outlook 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2021 for Mac, Word 2021 for Mac, Outlook 2021 for Mac, OneNote 2021 for Mac, Office 2021 for Mac, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2019 for Mac, Word 2019 for Mac, Outlook 2019 for Mac, PowerPoint 2019 for Mac, OneNote 2019 for Mac, Office 2019 for Mac, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, Microsoft 365 admin, Outlook on the web, Word Web App, Microsoft account dashboard, New Outlook for Windows
在 Xbox 上查看與管理您的訂閱 | Xbox Support
您可以從這裡查看您的方案、到期日、帳單記錄、訂閱狀態，以及變更您的付款條件。. 備註 如果您的 Xbox 訂閱價格已變更，這可能是因為訂閱在試用或促銷費率後，續約為完整費率。. 如果地區訂閱的完整費率變更，您應該會提前收到通知。. 您也可以使用 ...
Filter websites and searches using Microsoft Family Safety
Blocking adult content with SafeSearch. Enhance your security on the web with Microsoft Edge. Use family safety settings to block inappropriate websites and searches on Windows, Xbox and mobile devices.
Applies To:
Microsoft Family Safety
分享 Xbox Game Pass 订阅 | Xbox Support
下面介绍 Xbox Game Pass 订阅者如何将其 Game Pass 订阅权益扩展给朋友和家人。. 在家：将你的主要 Xbox（如果有多个）设为常用 Xbox，这会让使用其档案登录该主机的任何人都能够使用你的 Game Pass 订阅。. 常用 Xbox 和游戏共享的工作原理.