How to spot a "fake order" scam A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn ...

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Learn how to redeem a Microsoft/Xbox gift card or other code on your mobile device, Windows device, or Xbox console.

Learn how to use the PC Health Check app to help you improve your device performance.

Beta Ring (2604.260310-2200) Hey Xbox Insiders! We are releasing a new Xbox Update Preview to the Beta ring today. Continue reading below to learn all about what's included with this update.

Check the Xbox services, games, and apps for any service outages.

Microsoft Support

Xbox Support 提供有关 Xbox、Game Pass 和账单问题的帮助，并通过社区提供建议和客户服务。

Hotmail is now Outlook.com To sign in to Hotmail, you'll need your Microsoft account username and password. Sign in at outlook.live.com