How to spot a "fake order" scam A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn ...

These Digital Game Purchase Refund Terms cover Microsoft Store's digital game offers, Xbox apps (excluding movies and tv apps), digital gaming bundle offers, and digital durable and consumable gaming offers, such as game season passes, virtual currency, and microtransactions, whether made available through the Xbox console device or on your PC (collectively “Digital Game Products”) only ...

Learn how to protect your PC, identity, and data from tech support scams.

Xbox 家庭组的组织者可以启用安全设置，要求批准成员购买行为，或为其帐户充值，以及在 Microsoft Store 中进行消费。

Learn how to manage your Microsoft 365 subscription and billing if you purchased it through a third-party retailer.

如果我的代码来自其他区域，该怎么办？ 某些数字代码适用于可能与帐户上的区域设置不匹配的特定国家/地区。 如果你的帐户与你的物理区域匹配，并且你的代码是从你所在地区的零售商处购买的，请确保设备上的区域也与你的物理位置匹配。 若要从 Xbox 主机执行此作，请执行以下作：

How much does out-of-warranty service cost for your device or accessory? If your device or accessory is no longer covered by Microsoft’s Limited Hardware Warranty or a Microsoft Protection Plan, you may be eligible for out-of-warranty service for a fee. Out-of-warranty pricing is subject to change. Your product may be repaired or replaced depending on the available out-of-warranty offers ...

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Use the Quick Assist app to get help with a computer problem from family or friends or help them out. Quick Assist uses a remote connection, so remember to only use it with people you trust, since they can see your computer screen or control your PC (if you allow it).

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