Go to Payment & billing and select Payment options.You can add or edit payment methods from here. Under Payment methods, you can Add a new payment method, View or edit card, or Remove card.; Enter your updated info, and select Save.

For example, if a renewal charge fails for your Xbox Game Pass Core subscription, you are locked out, and online multiplayer only works in free-to-play games.

Find out more about Xbox digital codes and gift cards, and how to troubleshoot issues redeeming content.

Learn how to manage your Microsoft subscription, including billing, renewal, and cancellation options.

If you're trying to buy a game or an add-on using your Microsoft account balance, you may not have enough funds in your account to cover the total cost of the item.

You can view your Xbox purchase history on your Xbox console or the web. Use the steps below to review your info or get help with a charge that you don’t recognize.

From here, you can view your plan, expiration date, billing history, subscription status, and change how you pay.

Tips: If you can't sign in, or have forgotten your username or password, use our sign-in troubleshooter. If you're looking to open a new account, you can create one here.

Find out how to use your Xbox Game Pass membership to share the benefits with your friends on any Xbox console.

Learn how to view your Microsoft account balance online and on your Xbox console.