Find out more about Xbox digital codes and gift cards, and how to troubleshoot issues redeeming content.

Go to Payment & billing and select Payment options.You can add or edit payment methods from here. Under Payment methods, you can Add a new payment method, View or edit card, or Remove card.; Enter your updated info, and select Save.

You can view your Xbox purchase history on your Xbox console or the web. Use the steps below to review your info or get help with a charge that you don’t recognize.

Learn how to manage your Microsoft subscription, including billing, renewal, and cancellation options.

Learn how to find and redeem Digital Direct offers on your Xbox console or Windows PC.

瞭解如何在行動裝置、Windows 裝置或 Xbox 主機上兌換 Microsoft/Xbox 禮品卡或其他代碼。

“This one isn’t working. Contact your bank for more info”

If you're trying to buy a game or an add-on using your Microsoft account balance, you may not have enough funds in your account to cover the total cost of the item.

If you’re having trouble completing an Xbox purchase, try our solutions to resolve your issue.

Find out how to use your Xbox Game Pass membership to share the benefits with your friends on any Xbox console.