If your purchase of Office or Microsoft 365 came with a product key, you enter your product key on one of the websites listed below for your product. After you enter your key, you can download and install Office, or you can renew your Microsoft 365 subscription. Tip: Get tech expertise with Business Assist.

You have multiple accounts. Choose the account you want to sign in with. Manage your subscription. Applies ToOutlook.com. You can view or renew your subscriptions at account.microsoft.com. Learn more.

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

When you upgrade to a Game Pass plan that includes benefits of a subscription you already have, we’ll convert remaining prepaid time and apply it toward your new plan at the current conversion ratio. See below for Game Pass Ultimate and Game Pass Standard upgrade details.

Learn more about product keys, Workplace Discount Program, and volume licenses. Some Office 2019, Office 2016, and Office 2013 products come with a product key. If yours did, before installing Microsoft 365 for the first time, sign in with an existing or new Microsoft account and enter your product key at office.com/setup.

Installation media, such as a USB flash drive, can be used to install a new copy of Windows, perform a clean installation of Windows, or reinstall Windows. To create installation media, go to the software download website, where step-by-step instructions can be found.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Download and install or reinstall Microsoft 365 or Office 2021 on a PC or Mac. Set up Office apps and email on a mobile device. Small business help and learning. Learn how to download and install apps you need from your Microsoft 365 business subscription.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Use the Office offline installer to install Office 2016 or Office 2013 if you don't have an active Internet connection or you're having problems with slow speed or unreliable connections.