Be sure to redeem your rewards points in the same region you signed up in. Do not use a VPN while trying to redeem points. When redeeming points, use a mobile or landline phone number for authentication and not a VoIP phone number.

Learn more about our Xbox subscription refund policy. You can receive a refund within 30 days of your initial purchase or before your first recurring billing date (whichever is sooner) by canceling your subscription in the steps that are outlined in the section “Canceling a subscription.”.

When you upgrade to a Game Pass plan that includes benefits of a subscription you already have, we’ll convert remaining prepaid time and apply it toward your new plan at the current conversion ratio. See below for Game Pass Ultimate and Game Pass Standard upgrade details.

Some Office 2019, Office 2016, and Office 2013 products come with a product key. If yours did, before installing Microsoft 365 for the first time, sign in with an existing or new Microsoft account and enter your product key at office.com/setup. Redeeming your key is what links your account with Microsoft 365 so you only have to do this once.

This breach allegedly exposed up to 2.9 billion records with highly sensitive personal data of up to 170M people in the US, UK, and Canada (Bloomberg Law). This article provides detailed information about the breach, the data exposed, and recommended actions to help you stay safe.

Request a refund for digital games. Check your Xbox purchase history. Get help with purchase errors. Pre-order Xbox digital games in the Microsoft Store. Get help with a digital code or gift card. All about Xbox Game Pass Standard. All about Xbox Game Pass Conversions.

Sign in to account.microsoft.com. Select Payment & billing > Order history. Order history. You can use the filters to specific billing periods or to review In progress, Returned/Refunded, Digital, or Physical orders that were bought with this Microsoft account.

了解如何兑换礼品卡、代码或 Office 产品密钥，以及如何在 Microsoft Store 在线商店、Windows 或 Xbox 上花费余额。.

If necessary, you can return the item for a refund. To do this, go to your order history page, find the item, and select Refund information. If the recipient receives the following error message: “Contact the seller to get a code that works in your region.

Open Get Help. If the Get Help app is unable to resolve your sound or audio issue, try the possible solutions listed: Windows 11 Windows 10. 1. Check your speaker output. 2. Run the audio troubleshooter. 3. Verify that all Windows Updates are installed.