There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

Find solutions for Xbox account and profile issues, manage settings, and get support for your Xbox experience.

If you can launch the Microsoft Store but you are just having trouble finding or installing an app, see I can't find or install an app from Microsoft Store. Need more help?

需要有关 Xbox 主机、Xbox 游戏或 Xbox 网络的帮助?了解如何与我们联系。

Before you can use Authenticator as a way to sign in, you need to download the app and have already added Authenticator to your accounts. Starting July 2025, the autofill feature in Authenticator will stop working, and from August 2025, passwords will no longer be accessible in Authenticator.

Troubleshoot slow game or app downloads on Xbox One Account error occurs when signing in to Xbox network

Microsoft account sign-in helper If you can't sign into your Microsoft account, use the sign-in helper to identify the problem. How to use the Microsoft account sign-in helper The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide. If it detects a problem with your account, we'll tell you what you need to do to ...

Signing in to the Xbox app: When you open the Xbox app on your device, be sure you sign in to the app using your own Xbox profile. This will sync up your personal gaming profile info, including your stats, settings, and achievements.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Press Windows logo key + G to open Game Bar while your game or app is open, and then select Settings > More settings > General. Select or clear the Remember this is a game check box.