If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Did this resolve your issue? Check the Xbox services, games, and apps for any service outages.

Press the Xbox button on your controller to open the guide. Select Profile & system > Settings > Account > Family settings. Select Manage family members, and then select the member who you’d like to manage. Select Privacy & online safety > App privacy to adjust the settings.

Find app notifications from the taskbar in Windows 11, and in Windows 10, use quick actions to change settings quickly as well.

Solution 4: Check for a system update. You may need to update your console. For example, if you see a “Download stopped” error, you may need to install an update before the download can complete. Press the Xbox button to open the guide. Select Profile & system > Settings > System > Updates.

Receive files over Bluetooth. Receive photos, videos, or other kinds of files that you or a friend shares from another device, such as a phone, laptop, or tablet. On your PC, select Start > Settings > Devices > Bluetooth & other devices. Learn how to pair.

Back up by uploading to OneDrive. To bulk delete, move, or manage where you store your game clips or screenshots on your Xbox console, launch the Captures app: Press the Xbox button to open the guide. Go to My games & apps > See all > Apps > Captures. Set your filters to locate the captures you want to back up.

If you can’t set the power mode in Power & battery settings, open Control Panel, select System and Security > Power Options, then choose a Balanced power plan. Learn how to change the power mode on your Windows PC to preserve your battery, limit notifications, and background activity.