If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

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How to get and use app passwords. After you turn on two-step verification or set up the Authenticator app , you may run into issues if you use older devices (like Xbox 360 or a mail-sending security camera) that don't support two-step verification.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Did this resolve your issue? Check the Xbox services, games, and apps for any service outages.

If you pre-ordered a game and want to cancel, you can do so up to 10 days before the game launches at: Order history. After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store.

You can easily edit the passwords saved in Microsoft Edge. Important: Changing the password in Microsoft Edge doesn't change the password for the website. You'll need to ensure that the password stored in Microsoft Edge matches the password you've set for the website.

You can link your social media account in one of two ways: Use the Xbox mobile app to scan the QR code. Select the Link option which will launch the Microsoft Edge app on Xbox. You can choose to link your Discord, Reddit, Steam, Twitch, or other social media account.

To add another account to OneDrive on your mobile device. If you already have a personal OneDrive account set up, you can only add work or school accounts. Tap Me then Settings. Tap Add account. Learn more about adding a work or school account to OneDrive for Android or OneDrive for iOS.

Protect your Android, iPhone, Mac, and Windows devices from threats by installing Microsoft Defender. Download Microsoft Defender on your devices either by: Scanning the following QR code. Searching for Microsoft Defender in your app store. Sharing with your devices, the following link: Copy link.