Fix your audio drivers. Hardware problems can be caused by outdated or malfunctioning drivers. Make sure your audio driver is up to date and update it if needed. If that doesn't work, try uninstalling the audio driver (it will reinstall automatically).

If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Insert your security key into the USB port or tap your NFC reader to verify your identity. Follow the on-screen instructions, based on your specific security key manufacturer. If your key manufacturer isn't listed in the on-screen instructions, refer to the manufacturer's site for more information.

On your PC, in the Phone Link, select Messages. To start a new conversation, select New message. Enter the name or phone number of a contact. Select the person you want to send a message to. A new message thread opens for you to begin with.

Did this resolve your issue? Check the Xbox services, games, and apps for any service outages.

Marketplace theft can lead to personal, financial fraud and defrauding of retailers and Microsoft. Xbox enforces against this behavior to protect the safety and well-being of your account, other players, and content providers.

Add flair to your email with emojis. Outlook for Microsoft 365 Outlook 2021 Outlook 2019 Outlook 2016. Windows 10 and 11 contain a large set of emojis. To insert one: Put your cursor where you want the emoji. Hold Windows key + . (period) to open the Windows Emoji picker.

If you pre-ordered a game and want to cancel, you can do so up to 10 days before the game launches at: Order history. After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store.

Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.