How to spot a "fake order" scam A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn ...

Learn more about the offences that are related to marketplace theft and solicitation on the Xbox network.

In the following example, resting the mouse over the link reveals the real web address in the box with the yellow background. The string of numbers looks nothing like the company's web address. Tip On Android long-press the link to get a properties page that will reveal the true destination of the link. On iOS do what Apple calls a "Light, long ...

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Learn how to prevent unauthorized purchases on your Xbox by creating Microsoft accounts for every person who uses that console.

Messages that have the encrypt-only policy applied can be read directly in new Outlook, Outlook on the web, Outlook for iOS and Android, Outlook for Windows versions 2019 and newer, and Microsoft 365.

Find out how to submit a request for a refund for a purchase of digital Xbox content.

iOS Android To install Authenticator on your iOS device Scan the QR code or download and install Authenticator from the Apple app store.

Learn how to approve child purchases on Xbox, manage spending limits, and ensure a safe gaming experience for your family.