降级订阅： Game Pass Ultimate 和 Game Pass Premium 可以降级到较低级别的订阅。 降级时，不会立即收费。 你当前的订阅将持续到下一个续订日期，然后变更为新订阅等级，并在该日期收取新订阅费用。

注意 Microsoft Authenticator 不适用于 电脑或 Mac，因为验证器应用是出于安全原因为智能手机设计的。 了解详细信息。 Microsoft不再支持超过一年的 Authenticator 版本。 始终使设备保持最新状态。 中国用户应 了解如何在中国下载和使用 Microsoft Authenticator。

Summary This article provides explanations for why verification codes from Microsoft don't always arrive. It includes a list of the most common causes, and solutions for each one. Microsoft is committed to advancing security standards and as such, we will start phasing out SMS as a method of authentication and account recovery for personal Microsoft accounts. Reasons why verification codes don ...

例如，某些 Xbox 订阅可以通过兑换数字代码或礼品卡来延期，最长延期限制如下：

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Find out how to submit a request for a refund for a purchase of digital Xbox content.

If you purchased a Microsoft 365 Personal subscription from the iOS app, go to Settings > [your name] > Subscriptions. Microsoft 365 subscriptions purchased from the app will be charged to your iTunes account and will automatically renew within 24 hours prior to the end of the current subscription period, unless auto-renewal is disabled beforehand.

Gold 會員獨家遊戲是一個為 Xbox Live Gold (現在稱為 Game Pass Essential) 會員提供免費 Xbox Games 的 Xbox 方案。

無論您是 Xbox Game Pass 新手，還是對訂閱有疑問，此常見問題集都能為您解答。 我們收集了玩家最常問的問題，從管理帳單、雲端遊戲差異，到疑難排解及與家人共享權益。 您將找到清楚的答案、有用的連結，以及讓您更快重返遊戲的提示。

Microsoft is modernizing the activation experience for perpetual licenses. Beginning December 3, 2025, the traditional telephone-based product activation automation process has been moved from telephone to online. Customers will instead use the Product Activation Portal: Product Activation Portal The new digital workflow provides a more secure, reliable, and user‑friendly activation ...