Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Learn how to approve child purchases on Xbox, manage spending limits, and ensure a safe gaming experience for your family.

A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Learn how to protect your PC, identity, and data from tech support scams.

On iOS do what Apple calls a "Light, long-press". Never click any links or attachments in suspicious emails or Teams messages. If you receive a suspicious message from an organization and worry the message could be legitimate, go to your web browser and open a new tab.

Sign-in options Usage Guidelines URL: Privacy Policy URL: ...

Learn how to prevent unauthorised purchases on your Xbox by creating Microsoft accounts for every person who uses that console.

Messages that have the encrypt-only policy applied can be read directly in new Outlook, Outlook on the web, Outlook for iOS and Android, Outlook for Windows versions 2019 and newer, and Microsoft 365.

Learn how to use mobile operator billing as a payment option to buy Xbox subscriptions, games, and other content.

Learn how to fix error PBR9012 so you can make a purchase from your Xbox console.