These Digital Game Purchase Refund Terms cover Microsoft Store’s digital game offers, Xbox apps (excluding movies and tv apps), digital gaming bundle offers, and digital durable and consumable gaming offers, such as game season passes, virtual currency, and microtransactions, whether made available through the Xbox console device or on your PC (collectively “Digital Game Products”) only ...

Microsoft is modernizing the activation experience for perpetual licenses. Beginning December 3, 2025, the traditional telephone-based product activation automation process has been moved from telephone to online. Customers will instead use the Product Activation Portal: Product Activation Portal The new digital workflow provides a more secure, reliable, and user‑friendly activation ...

Learn about the exclusive in-game content, special offers, and partner perks available with Xbox Game Pass Ultimate, Premium, Essential, and PC Game Pass subscriptions.

A Windows product key is a 25-character code used to activate Windows. It looks like this: PRODUCT KEY: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX Locate your product key for Windows 10 or Windows 11 Depending on how you got your copy of Windows 10 or Windows 11, you'll need either a 25-character product key or a digital license to activate it. A digital license is a method of activation in Windows 10 and ...

iOS Android To install Authenticator on your iOS device Scan the QR code or download and install Authenticator from the Apple app store.

Gold 會員獨家遊戲是一個為 Xbox Live Gold (現在稱為 Game Pass Essential) 會員提供免費 Xbox Games 的 Xbox 方案。

Microsoft Authenticator helps you sign in to your accounts if you've forgotten your password, use two-step verification or multi-factor authentication, or have gone passwordless on your account.

如果你在尝试购买 Xbox 订阅时遇到问题，你可能已经有一个已暂停的订阅。 如果是这样，必须先支付欠费，然后才能购买另 ...

Learn how to manage your Microsoft 365 subscription and billing if you purchased it through a third-party retailer.

Get more information about managing your Xbox subscriptions, issues with billing, and more.