Learn how to sign in and create app passwords for Microsoft apps and devices that don't support two-step verification.

To install Authenticator on your iOS device Scan the QR code or download and install Authenticator from the Apple app store. Get the app

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A: If you're using Microsoft Authenticator with an Android or iOS work profile, make sure you add biometrics in your work profile. Biometrics for regular security don't always carry over to work profiles.

Learn how to use mobile operator billing as a payment option to buy Xbox subscriptions, games, and other content.

Note: Starting February 2026, we will introduce Jailbreak/Root detection for work/school Entra credentials in Microsoft Authenticator. This change enhances security by preventing Authenticator Entra credentials from functioning on jailbroken or rooted devices. Learn more.

Check the Xbox services, games, and apps for any service outages.