Restore account credentials from Microsoft Authenticator You can restore or recover your account credentials saved by Microsoft Authenticator. Note: You can only backup and restore on the same device type. For example, accounts backed up using an iOS device cannot be restored on an Android device.

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You can resolve problems with Microsoft Authenticator by checking the tips in this article and reviewing some of the known errors.

Microsoft Authenticator helps you sign in to your accounts if you've forgotten your password, use two-step verification or multi-factor authentication, or have gone passwordless on your account.

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To back up your accounts on an iOS device you need to enable iCloud to use Authenticator and then enable backup in Authenticator. Enable iCloud Drive on your iOS device.

To install Authenticator on your iOS device Scan the QR code or download and install Authenticator from the Apple app store. Get the app

使用 Authenticator 作为登录的一种方式 如果已为帐户启用无密码、双重或多重身份验证，请使用以下步骤登录： 转到要登录的网站。 在登录提示符下输入用户名，然后选择“ 下一步 ”。 选择“ 发送通知 ”。

在 iOS 设备上安装 Authenticator 扫描 QR 码或从 Apple 应用商店下载并安装 Authenticator。 重要: Microsoft不再支持超过一年的 Authenticator 版本。 始终使设备保持最新状态。

注意: 此内容可帮助你使用工作或学校帐户。 如果在个人Microsoft帐户上遇到验证码问题，请参阅 验证码问题疑难解答。