How to spot a "fake order" scam A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn ...

Learn how to use mobile operator billing as a payment option to buy Xbox subscriptions, games, and other content.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

連絡 Microsoft 支援服務。尋找常見問題的解決方案，或向支援專員尋求協助。

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Check the Xbox services, games, and apps for any service outages.

Tips: To see more orders and past purchases, select the Ordered within Past 3 months dropdown. Make sure you sign in with the account you used to make the purchase. If you bought a physical item from the Microsoft Store, and we're shipping it to you, you can check the status on the order history page. If the status of your order is Shipped, check for a Track Shipping link below the status ...

如果您移至新的國家/地區，在購買之前，請確定您的帳單地址和付款選項符合您的新地區。

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