A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Learn how to protect your PC, identity, and data from tech support scams.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

联系 Microsoft 支持人员。查找常见问题的解决方案，或从支持专员那里获取帮助。

Find everything you need to manage your Microsoft account, Xbox profile, and more.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

从 2025 年 3 月 19 日开始，不再支持适用于移动设备的 Xbox Game Pass。 获取有关其他设备上的云游戏的详细信息。

Xbox 提供了一个应用，从最大化 Xbox Game Pass 订阅到管理家庭屏幕时间，以及直接在手机或移动设备上购买游戏，一应俱全。

了解如何直接从移动版 Xbox 应用远程玩主机游戏、与朋友社交以及设置 Xbox 主机。

If you’re tired of having to remember or reset your password, try using a FIDO2–compliant security key to sign in to your Microsoft account instead. What is a security key? A security key is a physical device that you can use instead of your user name and password to sign in. Since it needs to be unlocked with a fingerprint or PIN, even if someone has your security key, they won’t be ...