A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Learn how to use mobile operator billing as a payment option to buy Xbox subscriptions, games, and other content.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

You can view your Xbox purchase history on your Xbox console or the web. Use the steps below to review your info or get help with a charge that you don’t recognise.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof intelligence in Exchange Online Protection helps prevent phishing ...

Xbox Support 提供有关 Xbox、Game Pass 和账单问题的帮助，并通过社区提供建议和客户服务。

Find out how to submit a case review and learn more about your Xbox enforcements.

Try these steps if you’re having trouble buying apps, games, or downloads from the Microsoft Store.

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