A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof intelligence in Exchange Online Protection helps prevent phishing ...

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Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

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Hotmail is now Outlook.com To sign in to Hotmail, you'll need your Microsoft account username and password. Sign in at outlook.live.com

Check the Xbox services, games, and apps for any service outages.

Learn how to recover a hacked or compromised account, what to do next, and how to prevent your account from being compromised in the future.

Get answers to common questions about Xbox Game Pass, including plan differences, how to manage your subscription, game availability, family sharing, multiplayer access, and troubleshooting tips.

These steps will help guide you when filling out the account recovery form.

Find out how to change your Xbox gamertag through a browser, on your Xbox console, or your Windows device.