Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Find out how to fix network connectivity problems when using Xbox multiplayer and chat features on Windows 10/11.

Microsoft Support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows 11, Surface, and more.

A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof intelligence in Exchange Online Protection helps prevent phishing ...

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

The Microsoft Edge feature that blocks pop-ups is effective in preventing websites from automatically opening a new window or tab, or a partial window on top of your current web page. This feature is turned on by default. There are many different types of pop-ups, including advertisements, notices, offers, or alerts that can appear at various times on any web page. Some can be helpful, such as ...

Whether it’s a new job title (congratulations!) or a phone number change, make sure you keep your email message signature up-to-date. If you're using new Outlook, for more information about email signatures, or if you haven’t created one yet, see Add a signature to messages. Select File > Options > Mail > Signatures. Select the signature you want to edit, and then make your changes in the ...

Learn how to recover a hacked or compromised account, what to do next, and how to prevent your account from being compromised in the future.

Learn how to prevent unauthorized purchases on your Xbox by creating Microsoft accounts for every person who uses that console.

Meet Microsoft Rewards! Learn all the ways to earn points towards awesome rewards in this quick overview.