If you feel like you’ve been the target of a technical support scam, you can help Microsoft stop cybercriminals by reporting it. Learn more about avoiding technical support scams.

Let's take a good look at the clues in this example that pretends to be a subscription confirmation to Norton LifeLock. 1. The sender address. The sender's email address is often the first clue that the message is a fake. In this example they haven't even tried to make it look real.

Uninstall or remove apps and programs in Windows. There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

Did this resolve your issue? Check the Xbox services, games, and apps for any service outages.

Microsoft account dashboard. There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

Windows 11. You can choose which apps will start when you log in to your Windows device. The apps might show in your taskbar or elsewhere—or the apps might start behind the scenes. You can see how much impact each of the apps would have on your startup experience. No Impact: Startup app is disabled.

A Subscribed badge means a Microsoft 365 subscription such as Microsoft 365 Family or Personal is already associated with your account and you can access many of your subscription benefits including installing the desktop apps.

Avoid and report Microsoft technical support scams. Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.

If you forgot your work or school password, never got a password from your organization, or have been locked out of your account, you can use your security info and your mobile device to reset your work or school password. Your administrator must turn on this feature for you to be able to register your information and reset your own password.