Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

If you don’t have access to the account that made the purchase, you’ll need to contact your financial institution for a refund. We provide digital game product refunds as part of a consistent and reliable buying experience.

When you upgrade to a Game Pass plan that includes benefits of a subscription you already have, we’ll convert remaining prepaid time and apply it toward your new plan at the current conversion ratio. See below for Game Pass Ultimate and Game Pass Standard upgrade details.

Xbox Game Pass Core 可让玩家访问我们的在线主机多人游戏网络，这是一组在 Xbox Series X|S 和 Xbox One 主机上与世界各地的好友畅玩的精选游戏集合，以及特殊的会员优惠。. Xbox Live Gold 现已为 Game Pass Core。. 2023 年 9 月 14 日，Xbox Live Gold 会员自动成为Game Pass Core 会员 ...

Some Office 2019, Office 2016, and Office 2013 products come with a product key. If yours did, before installing Microsoft 365 for the first time, sign in with an existing or new Microsoft account and enter your product key at office.com/setup. Redeeming your key is what links your account with Microsoft 365 so you only have to do this once.

微软在线订购协议. 本 Microsoft Teams（免费版）微软在线订购协议是您代表的实体与（以下简称“微软”、“我们”或“我们的”）之间达成的协议， 或者如果您未指定与订购或续签相关的实体，则本协议是 Microsoft Operations Pte Ltd. 与您个人（以 下简称“您”或 ...

Remote Assistance Support from Microsoft allows a Microsoft support professional in another location to view your computer screen and work on your computer over a secured connection. Protect yourself from tech support scams. Before clicking 'I accept', review the: Agreement for Microsoft Services. Microsoft Software License Terms.

Download and install or reinstall Microsoft 365 or Office 2021 on a PC or Mac. Set up Office apps and email on a mobile device. Small business help and learning. Learn how to download and install apps you need from your Microsoft 365 business subscription.

Help for admins of small businesses. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Step 1. Download the offline installer from your account portal. To download the offline installer, go to www.office.com. If you're not already signed in with the Microsoft account associated with your copy of Microsoft 365 or Microsoft 365 do that now.