Avoid and report Microsoft technical support scams
Report a scam. If you feel like you’ve been the target of a technical support scam, you can help Microsoft stop cybercriminals by reporting it. Learn more about avoiding technical support scams.
Help with Microsoft Store purchases - Microsoft Support
Learn how to contact Microsoft Store support to get help for your payment and billing issue.
Applies To:
Microsoft account dashboard
Create installation media for Windows - Microsoft Support
You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.
Account help
Get Microsoft account help. Manage your personal account from a single dashboard, including payment information, purchases, subscriptions, and more. Go to your dashboard. You can use a Microsoft account, or a work or school account to sign into your Windows device.
Get help with a digital code or gift card | Xbox Support
If you’ve already purchased an Xbox gift card or code that doesn’t match your Microsoft account’s region, make sure to contact the retailer or aka.ms/contactxboxsupport.
Enable TPM 2.0 on your PC - Microsoft Support
TPM 2.0 is used in Windows 11 for a number of features, including Windows Hello for identity protection and BitLocker for data protection. In some cases, PCs that are capable of running TPM 2.0 are not set up to do so. If you are considering upgrading to Windows 11, check to ensure TPM 2.0 is enabled on your device.
Request a refund for digital games | Xbox Support
If you don’t have access to the account that made the purchase, you’ll need to contact your financial institution for a refund. We provide digital game product refunds as part of a consistent and reliable buying experience.
Screen mirroring and projecting to your PC or wireless display
Cast to a display from a Windows PC. You can wirelessly connect your PC to a TV, projector, or other kind of external display that supports Miracast. Turn on your TV, projector, or other display. If you're using a Miracast dongle or adapter, make sure it's plugged in to the display.
Fix problems that block programs from being installed or removed ...
Block you from uninstalling a program through Add or Remove Programs (or Programs and Features) in Control Panel. If you're trying to remove malware, you can use Windows Security (or another antivirus tool), or you can use the Windows Malicious Software Removal tool.
Cloud gaming with Xbox Game Pass | Xbox Support
Earn points with Microsoft Rewards. Learn about cloud gaming on Xbox using your Android, iOS, or Windows device.