There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

It is essential that you link your Microsoft account to the Windows 11 license on your device. Linking your Microsoft account with your digital license enables you to reactivate Windows using the Activation troubleshooter whenever you make a significant hardware change.

Some Office 2019, Office 2016, and Office 2013 products come with a product key. If yours did, before installing Microsoft 365 for the first time, sign in with an existing or new Microsoft account and enter your product key at office.com/setup. Redeeming your key is what links your account with Microsoft 365 so you only have to do this once.

Learn all about the $1,000,000 (USD) Ultimate Giveaway. Terms apply. Redeem gift cards and codes to make Xbox purchases and extend your Xbox subscriptions. Codes are 25 characters long, include both numbers and letters, and follow a 5x5 format—five blocks of five characters.

If you see a list of Android devices, choose the one you wish to pair with Phone Link to access your favorite apps, respond to texts, make calls, view photos, and more from your PC. Grant permissions on the Link to Windows app on your Android device. You are all set to use Phone Link.

Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

Here's some of the things you can do in the PC Health Check app in Windows: If you’re currently running Windows 10, PC Health Check provides a comprehensive eligibility check for your device to ensure it meets the Windows 11 minimum system requirements.

Use Xbox app on mobile or Xbox.com to remotely install games—so your games are ready when you are. Here’s how to get your console and Windows device ready for installations that you’ll be able to start from your PC, mobile device, or from Xbox.com.

For Microsoft 365 operated by 21 Vianet go to login.partner.microsoftonline.cn. For Microsoft 365 Germany go to portal.office.de. This completes the download of Microsoft 365 to your device. To complete the installation, follow the prompts in the "Install Microsoft 365" section below.

You can import photos and videos you have stored on a camera’s SD card, a USB drive, a phone (android or iPhone), or on another device. For more information, see how to import photos and videos to PC. Import photos and videos from camera or USB to Windows.