Under Device specifications > System type , see if you're running a 32-bit or 64-bit version of Windows. Under Windows specifications, check which edition and version of Windows your device is running. If you're having a problem with activation, see Activate in Windows.

If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

Uninstall or remove apps and programs in Windows. There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled.

Find and open File Explorer in Windows 10 and Windows 11, and customize Quick access by pinning and removing files and folders.

If you are unsure if your device meets the Windows 11 minimum system requirements and have Windows 10 already installed, you can download the PC Health Check app, which will assess eligibility and identify components of your device that don't meet the minimum requirements.

Use Game Bar to play and chat with friends. Performance (9) – Track your game’s frames-per-second (FPS) and other real-time stats. For more info, go to: Track your PC’s performance with Game Bar. Resources (10) – See what apps and processes are using system resources to help you optimize gaming performance.

TPM 2.0 is used in Windows 11 for a number of features, including Windows Hello for identity protection and BitLocker for data protection. In some cases, PCs that are capable of running TPM 2.0 are not set up to do so. If you are considering upgrading to Windows 11, check to ensure TPM 2.0 is enabled on your device.

Once the Windows 11 upgrade has been tested and validated for your specific PC, Windows Update will indicate that it's ready for installation. To check if Windows 11 is ready for your device, go to Start > Settings > Update & Security > Windows Update and select Check for updates.

Install and use a scanner in Windows 10. When you connect a scanner to your device or add a new scanner to your home network, you can usually start scanning pictures and documents right away. If your scanner doesn't automatically install, here's some help to get things working.

Select Start > Settings > System > Sound. In Input, select a microphone to see its properties. In Input volume, make sure the blue bar adjusts as you speak into the microphone. If it doesn't, go to Test your microphone and Start test. This will help you troubleshoot any issues with your microphone.