If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

Fix your audio drivers. Hardware problems can be caused by outdated or malfunctioning drivers. Make sure your audio driver is up to date and update it if needed. If that doesn't work, try uninstalling the audio driver (it will reinstall automatically).

Avoid and report Microsoft technical support scams. Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.

Your shared Friends & Family subscription must be active on August 15, 2023, to be eligible. If you'd like to cancel or change your membership, visit your Microsoft account. We’ll send a personalised code (or more than one code) to your Xbox account on console and the Xbox app on PC.

Sign in using Microsoft Authenticator. Microsoft Authenticator helps you sign in to your accounts if you've forgotten your password, use two-step verification or multi-factor authentication, or have gone passwordless on your account.

We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.

Xbox Game Pass Core gives players access to our online console multiplayer network, a select collection of games to play with friends around the world on Xbox Series X|S and Xbox One consoles, plus special member deals. Xbox Live Gold is now Game Pass Core.

Use Remote Desktop on your Windows, Android, or iOS device to connect to a Windows 10 PC from afar. Here's how to set up your PC to allow remote connections and then connect to the PC you set up.

Set up dual monitors on Windows 10. How to use multiple monitors in Windows 10. Show, hide, or resize desktop icons. How to set up and troubleshoot one or more external monitors.

Press the Xbox button on your controller to open the guide, and then go to Profile & system > Settings > Account > Subscriptions. Select the subscription that you want to manage. From here, you can view your plan, expiration date, billing history, subscription status, and change how you pay.