A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Learn how to manage your Microsoft 365 subscription and billing if you purchased it through a third-party retailer.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Find out how to submit a request for a refund for a purchase of digital Xbox content.

若要在 Apple 设备上使用 Xbox Cloud Gaming，请按照以下步骤操作或观看视频： 视频说明 有关云游戏和要求的详细信息，请访问： 如何使用云游戏

Find out how to manage members’ funds and purchases.

Find everything you need to manage your Microsoft account, Xbox profile, and more.

了解如何从 Xbox 应用商店申请购买的退款。

You can view your order history online or on your Xbox One console.

取得關於在 Xbox 和 Microsoft Store 中購買的數位遊戲退款條款及條件的詳細資料。