Installation media, such as a USB flash drive, can be used to install a new copy of Windows, perform a clean installation of Windows, or reinstall Windows. To create installation media, go to the software download website, where step-by-step instructions can be found.

Learn how to back up apps, settings, files, photos, and Microsoft Edge favorites and preferences on your Windows PC.

Learn more about product keys, Workplace Discount Program, and volume licenses. Some Office 2019, Office 2016, and Office 2013 products come with a product key. If yours did, before installing Microsoft 365 for the first time, sign in with an existing or new Microsoft account and enter your product key at office.com/setup.

Remote Assistance Support from Microsoft allows a Microsoft support professional in another location to view your computer screen and work on your computer over a secured connection. Protect yourself from tech support scams. Before clicking 'I accept', review the: Agreement for Microsoft Services. Microsoft Software License Terms.

Create Windows 11 installation media. On the Windows 11 software download page, select Create tool now and follow the instructions to install Windows 11. Warning: Microsoft recommends against installing Windows 11 on a device that does not meet the Windows 11 minimum system requirements.

Help for admins of small businesses. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Use the Office offline installer to install Office 2016 or Office 2013 if you don't have an active Internet connection or you're having problems with slow speed or unreliable connections.

OneDrive isn't running. If you can't see any OneDrive icons, it could be that the icons have moved out of the taskbar notification area, or OneDrive isn't running. On a Windows PC, you should see a white or blue OneDrive cloud icon in the notification area, at the far right of the taskbar.

Make sure you have the latest updates for Windows and device drivers. 2. Restart your PC and open only the apps you need. 3. Use ReadyBoost to help improve performance. 4. Make sure the system is managing the page file size. 5. Check for low disk space and free up space.

If you are unsure if your device meets the Windows 11 minimum system requirements and have Windows 10 already installed, you can download the PC Health Check app, which will assess eligibility and identify components of your device that don't meet the minimum requirements.