A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit ...

How to earn Microsoft Rewards points. It’s easy to rack up Microsoft Rewards points and earn your way toward great rewards like gift cards, movies, games, nonprofit donations, and more. Stay signed in with your Microsoft account and you'll earn points for doing the things you already do.

Earn points toward rewards by doing the stuff you do every day. It’s easy and it’s free. All you need to do is sign up, and Microsoft Rewards will be included in your Microsoft account: Microsoft Rewards. Once you’ve signed up, sign in to your Microsoft account to see your current points.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

If you pre-ordered a game and want to cancel, you can do so up to 10 days before the game launches at: Order history. After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store.

When you subscribe to Xbox Game Pass Ultimate, we'll convert any prepaid time you have on Xbox Game Pass or EA Play subscriptions and apply it toward Xbox Game Pass Ultimate at the current conversion ratio, up to a maximum of 36 months.

Here are some best practices for earning Microsoft Rewards points so you can redeem them for gift cards, games, sweepstakes, nonprofit donations, and more.

Get help in the Xbox Game Pass for mobile app. If you need help with something, you don’t need to go very far. Support articles about specific Game Pass issues can be found right in the app under Settings & support, along with up-to-the-minute Xbox online status.

Some gift cards aren’t always available through Microsoft Rewards - check back often! In the meantime, there are always great apps, movies, games, sweepstakes, and more available - all from Microsoft. Explore the Redeem page to see what’s available now.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.