The Support Virtual Agent is a conversational AI agent designed to help Xbox customers with their support problems on the Xbox platform. The agent takes text or voice-based questions from customers and uses generative AI to search through trusted knowledge bases (such as articles on the Xbox support website) to find the best answers.

Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your "issue" fixed, it's better to be safe and not click any links or provide any personal information.

Summarizing progress reports from team members: Copilot agents can compile and summarize updates from different team members, providing a comprehensive overview of the project's status.. Identifying key milestones and potential roadblocks: These agents can highlight critical milestones, identify potential issues before they escalate, and suggest corrective actions.

技术支持欺诈是一个行业范围的问题，欺诈者使用欺骗策略诱骗你使用不必要的技术支持服务。 仅当通过直接联系 Microsoft 支持启动交互时，才允许帮助程序连接到设备。 如果你或你认识的人受到技术支持欺诈的影响，请使用 技术支持欺诈表单 进行报告。

Note Not all enforcements are eligible for case review. Ineligible enforcements include those with shorter duration periods, content takedowns with no accompanying service suspension, and suspensions that are no longer active.

你的隐私和在线安全设置可确保你和你的家人在连接到 Xbox 服务时能保持安心。 如果你在 Xbox 主机上更改隐私和在线安全设置时遇到了问题，请使用此页上概述的步骤。

Share your agent with others. Find the agent you want to share from the agent list. Select the ellipsis and then select Share.. You can then use the Copy Link option to grab a link to the file. You can send the link to your colleagues as you do for sharing other files.

如果看到错误 0x803f8001，请检查 Xbox 服务状态。 在此处查找更多解决方案。

如果你的帐户遭到黑客攻击，请使用下面的登录帮助程序工具来帮助指导你使用正确的解决方案。 该工具将询问你的电子邮件地址或电话号码，并显示适当的自助，或提供与代理交谈的机会。

若要从 Xbox Series X|S 和 Xbox One 上的实时流式传输提供商进行流式传输，请下载要使用的提供程序的应用。 按 Xbox 按钮 打开指南，然后选择 商店 > 应用。 找到并选择应用，然后选择“安装”。