Installation media, such as a USB flash drive, can be used to install a new copy of Windows, perform a clean installation of Windows, or reinstall Windows. To create installation media, go to the software download website, where step-by-step instructions can be found.

Block or remove a bot in Microsoft Teams. To stop a bot from participating in a one-on-one chat, first find the chat name in your chat list, then click More options > Mute. If you want to remove a bot entirely from a channel, find the channel name, then click More options > Manage team.

SharePoint is a browser-based app that you connect to through your web browser, like so: Go to office.com, and sign in to your work or school account. In the upper left corner of the window, select the app launcher > All apps > SharePoint.

Get started with Copilot. To get started, open the Copilot app from the Start menu or use the Copilot icon if present on your Windows taskbar. If your device keyboard includes a dedicated Copilot key, you can also use it to launch Copilot.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

Go to Profile & system > Settings > Account > Subscriptions. Choose the subscription that you want to manage, and then follow the steps to cancel. If eligible, you may be prompted to initiate a refund for your subscription.

Add a bot. There are a couple ways to add a bot in Teams: Go to Apps on the left side of Teams. Search for your favorite app or browse the app categories to find new ones. In a channel or group chat type @ in the text box and select Get bots.

Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

Help for admins of small businesses. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

You can easily edit the passwords saved in Microsoft Edge. Important: Changing the password in Microsoft Edge doesn't change the password for the website. You'll need to ensure that the password stored in Microsoft Edge matches the password you've set for the website. Go to Settings and more > Settings > Profiles > Passwords .